5 Reasons your team will thank you for upgrading your software

They say change is uncomfortable, but in the pursuit of streamlined and profitable dental practice management, clinging to the familiar can hold you back.

 

We’ve already covered the hidden costs of not upgrading your dental practice management software (PMS), and how to spot the signs that your current system isn’t meeting your needs. But what about the cost to your team, the people behind your business and the most precious resource your dental practice has? Outdated software could be making life harder for them than you realise. 

 

From confusing workflows, a lack of accountability, and hours lost to repetitive tasks, there are many reasons why maintaining the status quo might not actually be the right option for your dental practice. Upgrading your software can improve efficiency and reduce costs, but more importantly, it will give your team 5 reasons to thank you:

1. You can keep everything on track

 

Is your team tied up with endlessly coordinating tasks, confused about responsibilities, and tracking lab jobs manually?

 

Upgrading to a modern PMS empowers your team with an efficient system for assigning and tracking tasks in one centralised location. Full visibility across your practice of what’s been completed, by whom, and when will improve accountability in the team. 

 

Plus, Principle allows you to track lab jobs directly on the PMS, with notifications as they move through each stage of the workflow. 

2. No more communication chaos

 

Context switching can impact your team in other ways too – especially when it comes to communicating internally or with patients. Staying on top of team chats or knowing exactly what to include in a patient message, all while moving between different apps, can frustrate even the most tech-savvy.

 

Upgrading to modern software means instead of always switching into WhatsApp or Slack, your team chat lives in your PMS, right where you need it. 

 

In fact, all your patient emails and messages are in one place. No more copy-pasting, context loss or information lost in transit. Your patients can even get smart, automated treatment information that’s tailored to them.

 

3. Intuitive onboarding that just clicks

 

Although growing your practice is a cause for celebration, the time taken up by explaining outdated software to new starters can add up quickly. Your team might spend hours or even days taking new staff through clunky systems and processes – complete with all their quirks.

 

In 2024, software needs to have form as well as function, with an interface that’s easy to use – just like your favourite website or social media platform. Show your new team member an intuitive, beautifully designed PMS and see how fast they get up and running. 

 

Now you have more time for team bonding at their welcome morning tea ☕️

4. Your patients have more to smile about

 

Your team loves helping patients, but they may not love taking patients through tedious tasks. 

Think about manual booking processes, filling in myriad paper forms on arrival, and slow billing platforms that don’t sync with your patient database.

Improve your patient experience with practice management software that makes it all smoother. Paper forms will be a thing of the past, with one-click SMS forms that automatically populate patient files. Patients will even love the ease of making payments or deposits, especially when they can be taken instantly over the phone and go straight to their account. 

 

With smart online bookings, patients can also see up-to-date team availability, and slot into a time that works for them. The awkward gaps in your calendar will be filled, the dentists booked and busy.

5. Your team is doing the rewarding, high value work they love

 

By upgrading to modern, cloud-based software, you’ll gain access to powerful tools that will streamline operations, improve accountability and communication, and boost the overall patient experience. 

 

It will also enable your team to spend time and energy on the work they love – taking care of patients, specialised treatments, or planning for future growth. 

 

Don’t just take our word for it! Here’s what users of Principle software have to say:  

 

“Accessing information from anywhere means our team can deliver top-notch care, whether in-office or remotely.” – Dr Thanh Nguyen, Practice Owner and Dentist

“The ease of use, and intuitive, comprehensive system make Principle one of the best practice management systems on the market.” – Dr Michael Widziolek, Practice Owner and Dentist

“I can see how the practice is performing and even forecast future performance and make decisions based on real time data.” – Kristina, Practice Manager

“The built in automations and integrations save us literally hours every week” – Sarah, Operations Manager

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Your dental practice management software should be a tool that helps your practice thrive, not one that holds you back. If you’re struggling with inefficiencies, scalability, or outdated technology, it’s time to explore a new solution. 

 

Take a moment to evaluate your current system—if any of the challenges mentioned above resonate with you, it’s time to upgrade your PMS. 

Book a demo with us to learn how we can take your practice to the next level, or download an information pack to learn more.